Returns & Exchanges
We love our products and hope you do too. If for some reason you aren’t happy with them, we offer easy returns and exchanges on most of our products within 30 days of delivery via our online portal: https://material.loopreturns.com/#/.
Refund requests that exceed $101.00 USD are subject to a $9.95 return fee. This does not apply to store credit or exchanges.
A select number of products on our site are final sale. Items marked final sale are not returnable.
Need help? Simply send us an email at hello@materialkitchen.com and we’d be happy to help.
Refunds
Please note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times between financial organizations. If you haven’t received a refund within that time, please contact us at hello@materialkitchen.com.