Have a question?
Email us at firstname.lastname@example.org
Call us at 888-430-9671
(M-F from 9:30am-5:30pm EST)
Material is kitchenware designed for clutter-free living. Our products are skillfully designed, thoughtfully curated, and remind us that our kitchens are less about bells and whistles and more about the simple joy of cooking.
We’d love to hear from you! Send any questions or thoughts to email@example.com, or tag @materialkitchen.
Material products are available exclusively on materialkitchen.com.
All pre-orders will ship around February 22, 2018. As our thanks to you, you'll receive a complimentary gift that will ship within two business days.
Email us at firstname.lastname@example.org and we’ll provide you with an update.
The 8” Knife is available for purchase separately, but the rest of items can only be purchased as a part of The Fundamentals.
We accept Visa, Mastercard, American Express, JCB, Discover, and Diners Club debit and credit cards. We also accept PayPal and Apple Pay.
Shipping, returns & exchanges:
We currently ship to addresses in the continental United States. If you‘re interested in placing an order outside the U.S., email email@example.com. We do not currently ship to P.O. Boxes.
We offer free UPS ground shipping on all our orders of $75 or more within the continental U.S. No promotion codes to remember.
If you’re unhappy with your Material product within 60 days of receipt, email us at firstname.lastname@example.org to arrange a return or exchange. You can also read more about our return policy here.
Pre-order & gifting:
The Fundamentals and The 8” Knife are available for pre-order now, and will ship starting February 22, 2018.
It’s true! Place an order today and we’ll send a curated trio of spices that we hand-picked with our friends at Burlap & Barrel.
First, that makes you a very tasteful gift-giver.
Just enter the recipient’s shipping address into the designated fields during checkout. We’ll check with the recipient closer to the ship date to confirm their shipping address.
If you need help with anything else regarding shipping, email email@example.com.
We’ll confirm the color choice with the recipient prior to shipping and they will have the option to select another color. Just make sure to include their email address during checkout so we can ask them before we ship.
The Fundamentals will ship around February 22, 2018. You’ll receive an email confirming the shipping information and color choice prior to delivery. In the meantime, get cooking with your spices.
The Metal Spoon, The Only Tongs and The Slotted Spatula are totally dishwasher safe. The 8” Knife, The Almost 4” Knife and The Wood Spoon should be hand-washed.
All of our products are designed to last. If one of your items is damaged, email firstname.lastname@example.org so we can fix or replace it.
Washing: Hand-washing your knives with a non-abrasive sponge is the way to go. Steer clear of the dishwasher to prevent damage to the blade and handle. Sharpening: We recommend a yearly professional sharpening. We also recommend honing your knife after 4-5 heavy duty uses, or as soon as you find yourself struggling to cut through a tomato with ease.
Our knives are made from three layers of Japanese stainless steel. The outer two layers are corrosion-resistant steel that make the knives easy to care for (no need to wipe down immediately), and the inner layer is a high-carbon steel that provides superior durability and strength for excellent cutting performance. Our knives have a Rockwell hardness of 59 ± 1, are ice-tempered to increase hardness, and feature a 26-degree blade to ensure optimal sharpness. Both have stain-resistant handles and a smooth, hand-finished bolster that provides a firm and comfortable grip.
Our products are made in a region of Southern China known for its storied history in knife-making and kitchenware manufacturing. Kitchen products have been crafted in this part of the world for over 1,400 years, and the factories we chose have over a century of expertise under their belts. We work to ensure that all our manufacturers are both ethically and environmentally compliant.